My technique arrived early in the appointment window. He was friendly and efficient. The door tune up was successful. I will continue to be a Precision Door customer.
Showing 220 of 880 testimonials
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Jody Brown
03/06/2023
My spring broke on garage door. Precision got here early on Monday and got it fixed quick. Used a much better spring than what I currently had.
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Mitchell Brown
02/28/2023
The WORST customer service. I had an appointment from 8-12 on Monday morning. I received an email at 8:00 AM stating the technician would be at my home between 8 and 10 AM. I called a little before 10 and was told I was moved to 10-12 noon and the technician would be calling me soon saying he was on his way. At 12 noon I called and they would check with the technician to see where he was. I called again at 1PM. I was told they would check and call me back. I called at 2 PM and was told they would have the technician call me. Cameron, the technician, finally called at 2:57 PM and said he was on his way and would be at my house in 5 minutes. 45 minutes later I called him. He said he was given the wrong address but was on his way. He finally showed up at 3:52 with no apology just his excuse that he was over worked and over booked and too busy to call to let me know he would be late. Zero communication. Showing up 6 hours past the email stated time with no communication from the technician or the office is inexcusable.
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Lisa Roark
02/18/2023
Beau was right on time, thorough in his explanation, and left my door looking good as new! I will absolutely use Precision Door Dallas again, and highly recommend to my neighbors and family. The response time to get an appointment was so fast it was unheard of, and I’m very, very happy with the results.
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Jewel Parrish
02/14/2023
“ Bo” was great! Very professional, clean cut , explained everything about the the 2 doors. Lubricated the doors, checked the mechanics, made sure they were running quietly. Job well done!!
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Maya Lewis
02/14/2023
Beau was awesome! He came out in the expected time frame & did great work. He answered all of questions & was super thorough.
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Ross Miller
02/06/2023
Had a broken spring, they recommended an upgraded 2 spring install (as it is a double garage door) with no heavy upsell. Went with the recommended nylon rollers as well and the door is delightfully quiet.
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John Coates
01/30/2023
We called this morning, one of the coldest days, so far with rain, snow sleet, and Precision came out to fix our garage door. We had a broken spring. The technician did a great job and very nice.
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Patricia Carberry
01/17/2023
Carlos was quick and thorough and left everything neat and tidy.
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Marsha Frost
01/09/2023
Terrible company. Do NOT waste your money. Tech came out on a Saturday. He said we needed a new opener unit. We paid in full (which we should not have done). We were told they would install on Monday between 10:00 and 12:00. No one showed up. No one called to let us know why. I called the company. Nobody seemed to know anything but finally said they hadn’t received a work order. We never got a work order. It’s now 3:00 and no answers on how to fix this problem from the company even though someone said they would get back to me. This company is unreliable, unprofessional, and very unorganized. Go somewhere else and save yourself a headache.