Beau was awesome! He came out in the expected time frame & did great work. He answered all of questions & was super thorough.
Showing 670 of 880 testimonials
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Peggy Dunlap
06/19/2026
Yes, your employees were courteous and respectful. I called Tuesday after hours and Cameron came the next day. He was very knowledgeable and, while he was evaluating the issue I was having, answered all my questions about the mechanics of the garage door. Unfortunately for me, I need a new garage door which I’m hoping will be installed tomorrow. I chose your company because of the excellent 5-star reviews!!! My garage door company recently closed.
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Rob Berkshire
06/19/2026
Caleb was Great. Professional and fast service. Will use again…
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06/19/2026
Only giving 1 star because no option for 0 star. Ordeal w/ Precision Door (PD) started on 7/5/22. Technician was several hours late but he did call and came anyway. Decision made: Order new door and a garage door opener. Check for 1/2 of quoted price given to Tech as deposit. Note: on 7/5 received msg from owner Ray Smith thanking me for my business. Last line of this msg and I quote: “If for any reason you are not totally satisfied, I would consider it a favor if your called and gave me the opportunity to redress the situation.” I did call 5 times – Never received a response. 7/19/22 – started making numerous calls to check status of order since not getting any communications for PD. Delay after delay. You have to call into a call center who cannot check status of orders so as a result msgs have to be left with no responses most times so I kept calling day after day to check status. 9/20/22 – Last verbal communication made with PD was with GM from Houston office. He is sorry I am upset however he informed my that my constant calling would not expedite my order and my condescending attitude toward PD employees would not speed up process either. Apparently I am not allowed to be frustrated or share my concerns (sometimes heatedly) regarding PD’s apparent lack of communication and customer service. As of this writing/review, PD is still waiting for update, truck lands Thursday (9/22) w/door and they are praying that they give them an update then. Well, I pray people read this and don’t go through what I am going through. I will not bother to call again to check status and can only hope that my order is received and installed soon but have no idea when that might be. After completion – I will have nothing to do with this company every again. Any updates/maintenance I will find another company. Precision Door, in my opinion, only cares about their bottom line. My recommendation to anyone that reads this and is considering calling Precision Door – reconsider – they are not the name to trust!!!!
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Chuck Hasley
06/19/2026
I found this company on the internet and called for gate opening service. They came out promptly and provided a proposal. I even received an email from someone named Ray Smith who said he was the owner and let him know if we had any issues. I called after receiving the proposal to clarify some details and asked to speak to Drey who sent the proposal. No call back from Drey. Called the next day and left a message. Again, no return call. I then called the number from Ray Smith’s email. I got the receptionist who would not put me through to Smith. I left a third message for the tech. AGAIN, no return call. The total on the proposal was over 4,000.00. Guess they don’t need the business. Ray, don’t send emails to prospective clients if you have no intention of speaking with them.
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William Pry
06/19/2026
The technician was efficient and personable. He was prompt and arrived during the time that the scheduler had set. I appreciate how rapidly he made the repairs. Also appreciate that he was very courteous and informative.
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Samuel Kudom
06/19/2026
Great service. Technician arrived on time and checked the garage door and recommend a solution. Excellent job well done. Honesty is priceless and that is what you get from great Technicians like this. I will recommend to all my friends.
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Toshia Kimball
06/19/2026
Drey did a great job. Very personable and knowledgeable.
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Colleen Meyer
06/19/2026
I chose Precision Door because they were well rated and available same-day on Sunday when I discovered the spring had broken. The tech arrived as scheduled. Evan was very nice, professional and knowledgeable. He worked with me on what needed to be done, fixed everything I requested and went over it all with me when he was done. My garage door opens beautifully and quietly now!
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Jody Brown
06/19/2026
My spring broke on garage door. Precision got here early on Monday and got it fixed quick. Used a much better spring than what I currently had.